Hosted IP Centrex is designed for customers that want all the features of a PBX or Key system without the associated capital, lease, or maintenance costs. All the PBX functionality - a full suite of features and routing intelligence - resides in the Verizon network.
Hosted IP Centrex is ideal for customers moving to or establishing a new location, or simply looking to replace an outdated PBX, Key, or TDM Centrex system. A complete turnkey solution, this Verizon VoIP package includes design, installation, and ongoing maintenance, and is intended for locations with up to 325 employees.
Hosted IP Centrex combines voice and data traffic onto a single network, enabling customers to manage networks more efficiently and leverage leading-edge business applications.
It also provides productivity-enhancing products that are interoperable and address a range of size and infrastructure needs while preparing for the next generation of technology.
Because the PBX functionality resides in the Verizon network, this solution:
- Reduces the need for costly infrastructure investments
- Delivers a high quality, reliable telephony system that is easy to manage and use
- Provides telecom managers with a desktop interface (web browser) to manage everyday functions such as moves, adds, changes, and deletes (MACDs), as well as network applications
Access Options
The following access choices are available to connect to the Verizon IP backbone:
- SDSL
- Internet Dedicated Access (IDA)
- Private IP
- Internet Dedicated Access (IDA) Shadow T1 available for redundancy
Availability
- Hosted IP Centrex is available in 200+ Metropolitan Service Areas (MSAs)
- Internationally in the U.K., France, Germany, and the Netherlands (Belguim planned for 2007)
Long Distance (LD)
Outbound LD voice and fax services include unlimited direct-dial calling within the 50 U.S. states.
Local
Outbound Local voice and fax services include unlimited local area calling, plus:
- Directory Assistance and Operator Services (extra charges apply)
- Directory Listing
- Enhanced 911 services access
- Local Number Management
- 900/976 Blocking
Optional inbound feature available via Virtual FX/EFX
Optional Voice Services
- Voicemail
- Direct Inward Dial Service
- Inbound 8XX
- Auto Attendant
- Attendant Console
- Accounting Codes
- Authorization Codes
- IP Web Center
- Remote Office
Intelligent Network
The IP network carrying Verizon VoIP is a global powerhouse. It's an intelligent network, and Verizon manages the equipment, capacity, power redundancy, technology upgrades, and security. And Verizon's comprehensive SLAs are standard for every Verizon VoIP customer.
