Alcatel-Lucent's vision is to enrich people's lives by transforming the way the world communicates. Born with an unparalleled ability to offer end-to-end communications solutions to customers, Alcatel-Lucent is focused on enhancing client relationships and enriching the lives of people through communications.
Alcatel-Lucent has partnered with Verizon to create the Verizon Managed Communications Solution. This next-generation PBX seamlessly integrates all your phone lines and Internet access lines on one, multi-channel pipe. So you get a state-of-the-art telephone system plus a secure Internet connection-a complete communications solution-that's simple to manage and use.
OmniPCX Office
Alcatel-Lucent OmniPCX Office is a single, integrated communications system that satisfies every communications need of small- to medium-sized organizations by providing advanced telephony – TDM and IP, shared secure high speed Internet access, email, and LAN switching. This is the first true e-communication appliance which allows SMEs to benefit from voice and data convergence, avoiding complex deployment and integration of disparate voice and data products.
This solution consists of a pre-configured server that includes next-generation communications which improves enterprise efficiency by providing every staff member with voice, Internet, email and data capabilities to better serve customers.
- Powerful and modular architecture
- Smart and friendly telecommunications
- Integrated LAN solution
- Native VoIP
- PC Telephony with PIMphony
- Simple and efficient Internet access
OmniTouch Call Center Office
Alcatel-Lucent OmniTouch Call Center Office is a complete, packaged call center solution reinforcing the "All-in-One" positioning of OmniPCX Office. This professional solution enables small and medium businesses to critically improve their phone response, company greeting and other associated services. It delivers advanced call queuing and call routing functions, to optimize management of a large flow of incoming calls and at the same time protect the quality of service for the caller.
It allows users to:
- Improve call handling
- Handle more calls
- Optimize the efficiency and effectiveness of the company's resources
- Keep the quality of service under control
- Monitor and anticipate the incoming call flows.
8 Series Phones
As part of the Alcatel-Lucent professional line, these state-of-the-art IP phones are full-featured with integrated IP connectivity and telephony, bringing you the converged power of data and voice over IP. Besides its ability to support any web-based business application, IP Touch brings you
- Optimized design
- High-resolution, adjustable color or grayscale displays
- Superior listening quality and ring tones
- The freedom and connectivity of Bluetooth® wireless technology.
9 Series Phones
Alcatel-Lucent 9 Series takes you to a new dimension in audio experience, esthetics, communications productivity and customer care. This advanced range brings the award-winning power of the Alcatel-Lucent OmniPCX communication servers - with their spectrum of advanced features - within even easier reach.
- Outstanding audio
- Futuristic design and optimized ergonomics
- Intuitive and comfortable to operate
